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Hours: 37.5 hours per week

Working pattern: Monday to Friday 9.30-5.30pm (occasional weekend and evening work necessary for events).

Location: The role is site based at Wysing Arts Centre, Bourn, Cambridgeshire, CB23 2TX  

Salary: £24,000 per annum. 

Contract: Permanent, subject to probation after three months

Reporting to: Deputy Director

The main responsibilities of the Programme and Operations Assistant are to manage Wysing Art Centre’s reception, provide excellent customer service and carry out front of house duties, including being a friendly, informative first point of contact for public enquiries, visitors and artists. The role provides administrative and operational support for staff, which includes: supporting activity across the programme team; effective marketing and promotion of Wysing / Wysing programme; and supporting the delivery of events, meetings and space hire bookings. 

Programme and Operations Assistant

The role is fully site based at Wysing Arts Centre’s Reception.  

Wysing is committed to equity and we acknowledge that certain areas of society are not proportionally represented within the arts sector; we are doing what we can to correct this. We are committed to providing equal opportunities for everyone, regardless of their background. We welcome applications from all backgrounds including, but not limited to, those who identify as from marginalised backgrounds based on any protected characteristic including age, racialization, gender identity or sexuality, disability or long term health condition, pregnancy, maternity or marital status, religion or belief, and class background or class identity.  

For the full information pack and job description, click here. 

For an easy read version, click here. 

Key Responsibilities   

  • Management of Reception and providing Front of House and customer service.   
  • Record keeping and administration for site resources, including activity tracking for Wysing’s funders.    
  • Event planning and support of event delivery.   
  • Ensuring audience surveys are completed and feedback is recorded for reporting purposes.    
  • Updating information to Wysing’s website and other online platforms.   
  • Providing administrative support to the whole team.   
  • Reviewing and optimising administrative systems and procedures to support Wysing’s operations.  
  • Programme invigilation where required. 

Person Specification   

Essential:  

  • Excellent people skills   
  • Good communication skills   
  • Excellent organisational and administrative skills with the ability to multi task
  • Able to work using own initiative with the ability to prioritise   
  • Able to work as part of a team   
  • A good level of computer literacy, including Word and Excel   
  • Willingness to work evenings and weekends as required   
  • An understanding and empathy with the aims of Wysing Arts Centre   
  • An understanding and commitment to Health and Safety in the Workplace   
  • An understanding and commitment to equality, diversity and inclusion, and environmental sustainability.  

Desirable:  

  • Experience of working within the visual arts and with artists.   
  • An interest in contemporary art.   
  • Experience of using spreadsheets and data monitoring.    
  • Experience of website content management systems.   

How to Apply

Please take a look at the full information pack before applying. If you need the information in a different format, please let us know. 

Send a CV and cover Letter

Applications should be made by email to recruitment@wysingartscentre.org  

When making an application, please submit a cover letter (maximum 2 pags) explaining what interests you about the role and working at Wysing Arts Centre and information on how your skills, abilities, and experience match the key points in the job description and person specification. Please send an up to date CV (no more than 2 pages).  

 Applications can also be made in video or audio format if required and if you have any other access needs to be able to make an application, please contact us. 

As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Please indicate you are d/Deaf or disabled in your application so that you can be interviewed if you meet the minimum criteria. 

The application deadline is midnight on Monday 8 August 2022. 

Interviews are planned to take place on Thursday 18 August although Wysing reserves the right to amend this recruitment timeline.